어린이집 부모모니터링 운영 효율화 방안 연구

Abstract

□ Purpose

l Parent involvement in childcare has positive consequences for improving the quality of care services provided to young children in childcare centers (e.g., nutrition, health, hygiene, and safety). Parent monitoring system has been introduced in 2013 to use it as a channel for parents to participate in the operation of childcare centers. The purpose of this study was to examine the perceptions and needs of field officers who are in charge of operating and supporting parent monitoring group.

□ Methods

l Data was collected from a literature review, an e-mail survey, in-depth interviews, and advisory meetings. E-mail surveys were completed by government officers (n=167) and childcare information center staff (n=34) in 16 cities and provinces who are in charge of parent monitoring. In-depth interviews were conducted with field officers, parent monitors, and childcare center staff.

□ Results

Operating status and demands of parent monitoring group

l As of June, 2013, more than three quarters of local and municipal governments (76.1%) established parent monitoring group.

l Budget items needed for parent monitoring project:

- Government officials who are in charge of parents monitoring responded that there was a need to increase allowance (32.3%) to provide training fee (22.2%) for parent monitoring group.

- Staffs in childcare information centers saw the necessities of increasing training budget, and increasing the allowance provided to parent monitoring group and to childcare information center staffs.

l Need for establishing an efficient parent monitoring system: There was a consensus regarding the need for an efficient monitoring system (67.7% of government officials and 90% of childcare information center staffs).

l Coherence between reports submitted by parent monitoring group and actual service at childcare centers: 77.9% of government officials and about half of childcare information center staffs answered that they were coherent.

l Impact of parent monitoring: About half of government officials positively expected the impact of parent monitoring project in terms of improving the reliability of childcare centers; but childcare information center staffs showed a lower level of expectations than government officials.

l Need for improving parent monitoring indicators: 70% of government officials and 90% of childcare information center staffs agreed on the need.

□ Implications

l Strengthen selection criteria for parent monitors and provide continuous training

l Add the following budget items when planning for parent monitoring project: pre-operational training and continuing education, business operating costs, and personnel allowance (e.g., child care information center staffs)

l Increase allowance for parent monitoring group activities

l Mandate parent monitoring group to have accident insurance to guarantee their safe activities

l Add the following items to the parent monitoring manual: FAQs, parent monitoring group’s role and monitoring procedure, monitoring report sample or template.

l Establish comprehensive management system for efficient operation of parents monitoring project.

l Revise indicators for parent monitoring of childcare centers: Maintain current 4 areas (nutrition, health, hygiene, and safety management), but reduce the number of indicators to 13 items and 40 observations